Search found 389 matches

by support
Fri Jul 14, 2006 9:21 pm
Forum: Outlining and Note-Taking
Topic: maple pro on win xp pro
Replies: 5
Views: 10830

Seems there is an incompatibility issue with MS Office applications, but we still cannot duplicate the problem.
by support
Wed Jun 28, 2006 7:14 pm
Forum: Outlining and Note-Taking
Topic: maple pro on win xp pro
Replies: 5
Views: 10830

Could you send your settings profile (Tools\Profile\Export) to support@crystaloffice.com so we can duplicate the problem?
by support
Thu May 04, 2006 9:21 pm
Forum: Outlining and Note-Taking
Topic: Problems with my maple key (upgrading to v6.2)
Replies: 9
Views: 20930

Just enter your registration name and e-mail address. This will be enough.
by support
Thu May 04, 2006 8:18 pm
Forum: Outlining and Note-Taking
Topic: Problems with my maple key (upgrading to v6.2)
Replies: 9
Views: 20930

Please use this form:
http://www.crystaloffice.com/upgrades.html
to get a new key.
by support
Thu May 04, 2006 6:38 am
Forum: Security and Access Control
Topic: java plug-in error
Replies: 4
Views: 9950

I received your email with standard security profiles from the Profiles folder. But I asked you about your current profile. Use Profile\Export command to save it to a file.
by support
Mon May 01, 2006 8:36 pm
Forum: Security and Access Control
Topic: PSSWORD PROBLEM
Replies: 1
Views: 7271

Right-click WinLock tray icon and select Properties. If you've disabled the tray icon, use winlock.exe -showicon command or http://www.crystaloffice.com/files/showicon.exe utility to restore it.
by support
Tue Apr 18, 2006 8:46 am
Forum: Security and Access Control
Topic: java plug-in error
Replies: 4
Views: 9950

Please send your security profile to support@crystaloffice.com
by support
Mon Apr 17, 2006 8:33 am
Forum: Outlining and Note-Taking
Topic: Maple 6.2
Replies: 3
Views: 10311

Maple is not a real multi-user applications and there is no way to modify a single file by several users simultaneously. However, it supports up to 50 connections for viewing and browsing (and one of connected users will be able to make changes to the database ). The only limitation is that the mult...
by support
Mon Apr 10, 2006 9:51 pm
Forum: Outlining and Note-Taking
Topic: wtf ? ive lost data due to unknown error
Replies: 7
Views: 14473

Could you send this file to support@crystaloffice.com ?
by support
Mon Apr 10, 2006 9:12 pm
Forum: Outlining and Note-Taking
Topic: wtf ? ive lost data due to unknown error
Replies: 7
Views: 14473

Please download and install v6.2
by support
Mon Apr 10, 2006 7:57 pm
Forum: Outlining and Note-Taking
Topic: wtf ? ive lost data due to unknown error
Replies: 7
Views: 14473

Do you use the latest version of Maple?
by support
Tue Apr 04, 2006 8:11 pm
Forum: Outlining and Note-Taking
Topic: Problems with my maple key (upgrading to v6.2)
Replies: 9
Views: 20930

We will continue to provide lifetime free upgrades, as promised, to all our registered users who purchased their licenses before April 3, 2006. So any time you can renew your upgrade subscription at no cost.
by support
Tue Apr 04, 2006 9:21 am
Forum: Outlining and Note-Taking
Topic: Problems with my maple key (upgrading to v6.2)
Replies: 9
Views: 20930

Since version 6.2 we have changed registration scheme. Please use this form to get a new key (free of charge, of course): http://www.crystaloffice.com/upgrades.html
by support
Mon Apr 03, 2006 10:01 pm
Forum: Outlining and Note-Taking
Topic: Missing Templates - Maple Pro 6.1
Replies: 2
Views: 11694

This was fixed in version 6.2
by support
Sun Apr 02, 2006 7:23 pm
Forum: Security and Access Control
Topic: Problem with logging: log can't be cleared
Replies: 1
Views: 6381

Please download and install WinLock 4.42