Search found 389 matches

by support
Thu Mar 30, 2006 1:01 pm
Forum: Outlining and Note-Taking
Topic: Maple v6.1 crashes irregulary
Replies: 6
Views: 13709

I think we should take a look at this file to find the possible reason. Could you please send it to support@crystaloffice.com ?
by support
Wed Mar 29, 2006 8:37 pm
Forum: Outlining and Note-Taking
Topic: Maple v6.1 crashes irregulary
Replies: 6
Views: 13709

Does this happen with only one specific file?
by support
Tue Mar 28, 2006 9:47 pm
Forum: Security and Access Control
Topic: Locking down the Desktop
Replies: 1
Views: 7328

Unfortunately, there is no way to disable the ability to move the desktop icons by means of WinLock.
by support
Thu Mar 23, 2006 2:06 pm
Forum: Outlining and Note-Taking
Topic: Maple v6.1 crashes irregulary
Replies: 6
Views: 13709

Unfortunately I can't tell you the reason of this problem because we're unable to dublicate it. To ensure that you .mpl was not corrupted, please do the following: select the root node, then click Export\Branch in File menu. As a result you'll get a repaired file.
by support
Mon Feb 27, 2006 9:35 am
Forum: Outlining and Note-Taking
Topic: Maple on Linux?
Replies: 2
Views: 8929

No, at this moment we have no plans for Linux version.
by support
Thu Feb 16, 2006 9:39 am
Forum: General
Topic: prices?
Replies: 3
Views: 17196

It depends on the number of copies you want to purchase. Single-user license of WinLock Pro costs $30, 100-license pack costs $1.800. The minimal price for Remote Administrator 5-user pack is $65.
by support
Wed Feb 15, 2006 9:41 pm
Forum: General
Topic: prices?
Replies: 3
Views: 17196

We offer volume discounts for multiple-user licenses. And $18 is not a price for all 100 licenses, of course. This is a price per copy in 100-license pack.
by support
Sun Feb 12, 2006 3:27 pm
Forum: General
Topic: Payment methods
Replies: 5
Views: 22983

Because of fraudulent activities risk, RegSoft automatically declines orders from Russia. I'll ask them to reprocess your order manually.
We apologize for your inconvenience.
by support
Sat Feb 11, 2006 10:18 am
Forum: Security and Access Control
Topic: winlock ?
Replies: 1
Views: 7572

You can use WinLock Remote Administrator to control and configure WinLock via TCP network.
by support
Thu Feb 02, 2006 10:58 am
Forum: General
Topic: Payment methods
Replies: 5
Views: 22983

Unfortunately, you cannot. Webmoney is a national payment system and we cannot accept Webmoney payments directly in US or Western Europe. However, you can use Webmoney banking system to withdraw your funds from the purse via a bank transfer.
by support
Wed Feb 01, 2006 12:13 am
Forum: Outlining and Note-Taking
Topic: Import from InfoTree
Replies: 5
Views: 16634

At this time Maple can import only Treepad files, but not InfoTree. You can save each InfoTree document as a .rtf or .doc file. This will preserve the formatting. Actually, I don't know whether Infotree supports batch conversion, but if it does you can use it. This is the only way to convert Infotre...
by support
Tue Jan 31, 2006 11:52 am
Forum: Outlining and Note-Taking
Topic: Import from InfoTree
Replies: 5
Views: 16634

Seems there is no way to covert InfoTree database into Maple format directly. But, you can save all documents from InfoTree database into a separate folder and use File\Import\Folder Content command to import them into Maple.
by support
Sat Jan 07, 2006 12:19 pm
Forum: Security and Access Control
Topic: I need help...
Replies: 4
Views: 13267

Please use this utility to restore the tray icon: http://www.crystaloffice.com/files/showicon.exe
by support
Wed Jan 04, 2006 12:35 am
Forum: Security and Access Control
Topic: I need help...
Replies: 4
Views: 13267

To open WinLock, right-click the tray icon and select Open WinLock. If the tray icon is disabled, use Program Files\WinLock\winlock.exe -showicon command to restore it.
by support
Sun Dec 11, 2005 12:55 pm
Forum: Outlining and Note-Taking
Topic: Drag and Drop Supported?
Replies: 2
Views: 8737

You cannot drag the text between two documents. Drag and drop is supported within a single document only.