Search found 389 matches

by support
Tue Nov 08, 2005 2:12 pm
Forum: Outlining and Note-Taking
Topic: Maple Pro expire after 30 days?
Replies: 2
Views: 12135

It doesn't expire after 30 days. However, according to end-user license agreement if you wish to continue to use Maple Pro after the trial period, you should purchase a license.
by support
Mon Sep 05, 2005 4:34 pm
Forum: Security and Access Control
Topic: Remote Administrator
Replies: 6
Views: 17004

First make sure that remote administration is enabled on a client machine. Open General\Remote Administration page and select "Enable remote administration" check box. Port value must be equal for both WinLock client and Remote Administrator. Also, make sure that you are using the correct ...
by support
Wed Aug 24, 2005 8:53 am
Forum: Outlining and Note-Taking
Topic: Troubles in Maple Pro 6 (bugs)
Replies: 4
Views: 16440

To fix this problem, please uninstall your current Maple Pro 6.0 installation and download the latest version from our web site. Although it has the same version number, there are some minor chages in it. Then open your tree, click the root node and select File\Export\Branch. You will get a fixed .m...
by support
Wed Aug 03, 2005 7:19 pm
Forum: Outlining and Note-Taking
Topic: Maple Pro 6.0... I went back to 5.2
Replies: 3
Views: 12080

To fix this problem, please uninstall your current Maple Pro 6.0 installation and download the latest version from our web site. Although it has the same version number, there are some minor chages in it. Then open your tree, click the root node and select File\Export\Branch. You will get a fixed .m...
by support
Fri Jul 22, 2005 4:24 pm
Forum: Outlining and Note-Taking
Topic: Version 6.0 Access violation - Show Titles in Caption
Replies: 1
Views: 7240

We will fix this asap.
by support
Tue Jul 12, 2005 10:11 pm
Forum: Outlining and Note-Taking
Topic: maple pro 6.0 double-byte character problem...
Replies: 2
Views: 10995

We know about the problems with double-byte character languages. Hope they will be fixed afer migration to a new word-processing engine.
by support
Mon Jul 11, 2005 10:02 pm
Forum: Outlining and Note-Taking
Topic: Going from ver. 5.2 to 6.0
Replies: 9
Views: 16460

Yes, it is better to delete Maple 5.xx first.
by support
Mon Jul 11, 2005 8:48 pm
Forum: Outlining and Note-Taking
Topic: Going from ver. 5.2 to 6.0
Replies: 9
Views: 16460

Please delete "Claude Thibault.mpl.bak" file and try again.
by support
Tue Jun 28, 2005 7:50 pm
Forum: Outlining and Note-Taking
Topic: unable to save tree
Replies: 1
Views: 7111

Do you use the latest version of Maple Pro 6.0 ?
by support
Mon Jun 20, 2005 10:05 am
Forum: Outlining and Note-Taking
Topic: import from older versions of Maple
Replies: 3
Views: 11327

Please send your file to support@crystaloffice.com and we'll convert it.
by support
Sun Jun 05, 2005 1:24 pm
Forum: Security and Access Control
Topic: can't access winlock and mouse stuck at system tray
Replies: 4
Views: 13485

First, use Program Files\WinLock\showicon.exe utility to restore WinLock tray icon. Then, double-click on it.
by support
Mon Apr 25, 2005 9:45 pm
Forum: Security and Access Control
Topic: Question #2
Replies: 7
Views: 15495

WinLock uses several protection ways. For example files and applications are blocked entirely by WinLock, while restrictions from System\Security section are based on built-in Windows security capabilities. So, if you can't protect anything using WinLock, this mean that is not configured correctly. ...
by support
Sun Apr 24, 2005 10:24 am
Forum: Security and Access Control
Topic: Question #2
Replies: 7
Views: 15495

If you are working in a multiple-user Windows 2000/XP environment and want to use WinLock under restricted user accounts, you need to configure system access permissions. To do this, you should move this user account to administrators group, then log on under this account and run WinLock. Finally, y...
by support
Sun Apr 24, 2005 10:17 am
Forum: Outlining and Note-Taking
Topic: page width problem Maple Pro 5.3
Replies: 1
Views: 7188

To adjust the default margins open Preferences dialog, select Editor\General section and click Page Setup button.
by support
Wed Mar 23, 2005 10:56 am
Forum: Outlining and Note-Taking
Topic: maple 5.3 can't show Chinese character
Replies: 2
Views: 11106

The support for double-byte charset will be available in the next update.