Advanced Support - not email

General questions about our software and services
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poster
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Joined: Thu Apr 10, 2008 6:21 pm

Advanced Support - not email

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We have a large use, high priority user community for a major organization. As such, we need to have advanced support (i.e. not email) Do you offer 24 X 7 phone or dial in support? Can arrangements be made for this support type? Thanks
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support
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Post by support »

No, we do not offer 24x7 phone support.
poster
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Joined: Thu Apr 10, 2008 6:21 pm

Post by poster »

can this be negotiated?
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support
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Post by support »

We have no possibilities to provide 24x7 phone support.
poster
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Post by poster »

how about an 8 hour phone support?
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support
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Post by support »

Please forward your request to support@crystaloffice.com
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