Unable to print text

Maple and Maple Reader
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DanMinto2644
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Joined: Thu Sep 24, 2015 1:57 pm

Unable to print text

Post by DanMinto2644 »

Hi,

I am using a paid version of Maple Pro, 7.56. Very happy with the program, however, I am unable to print text. If I import a picture, this will print in colour or black and white (changing the default settings). If I have any text I have entered, it will not print out. I have changed colour of the font, paper colour, defaults, printers with no change.

If I export the documents, they don't export the colour, only the pictures.

I've read all the help files and this problem has not been solved. I hope this forum can answer this simple question.

Thanks

Dan
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support
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Re: Unable to print text

Post by support »

Please install version 8.34
DanMinto2644
Posts: 8
Joined: Thu Sep 24, 2015 1:57 pm

Re: Unable to print text

Post by DanMinto2644 »

Thank you, I'll update it and try tomorrow

Dan
DanMinto2644
Posts: 8
Joined: Thu Sep 24, 2015 1:57 pm

Re: Unable to print text

Post by DanMinto2644 »

Hi,

Disappointed that this new version requires a payment for printing to work. I can't check if it works properly as in the new 'Trial version, printing isn't allowed. I fail to see why I should pay to get a bug sorted.

Maybe I'll give OneNote a go.

Dan
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support
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Re: Unable to print text

Post by support »

Try this one:
http://www.crystaloffice.com/files/arch ... pro805.exe

This version you can use for free.
DanMinto2644
Posts: 8
Joined: Thu Sep 24, 2015 1:57 pm

Re: Unable to print text

Post by DanMinto2644 »

Hi,

I've downloaded the new version and installed it, however, the screen still shows

'Your subscription to free upgrades has expired. Please upgrade.....or press "OK" to run Maple in trial mode.'

Do you have any other suggestions please?

Thanks

Dan
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support
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Re: Unable to print text

Post by support »

Your key works fine with version 8.05.

Did you uninstall 8.34 before installing 8.05?
DanMinto2644
Posts: 8
Joined: Thu Sep 24, 2015 1:57 pm

Re: Unable to print text

Post by DanMinto2644 »

Hi,

No, I didn't uninstall any of the previous versions of Maple. Should I try this?

Thank you

Dan
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support
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Re: Unable to print text

Post by support »

Yes, you should uninstall 8.34 in order to downgrade.
DanMinto2644
Posts: 8
Joined: Thu Sep 24, 2015 1:57 pm

Re: Unable to print text

Post by DanMinto2644 »

Hi again,

Uninstalled version 8.34, version 8.05 installed. Still get this is in an evaluation mode. Still can't print, even old Maple documents I need to.

Any more suggestions please??

Regards,

Dan
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support
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Re: Unable to print text

Post by support »

Please forward your license info to support@crystaloffice.com so we can check it.
DanMinto2644
Posts: 8
Joined: Thu Sep 24, 2015 1:57 pm

Re: Unable to print text

Post by DanMinto2644 »

Hi,

What do I need to do to send you this licence information please?

Thank you

Dan
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support
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Re: Unable to print text

Post by support »

I have sent you the correct license info.
DanMinto2644
Posts: 8
Joined: Thu Sep 24, 2015 1:57 pm

Re: Unable to print text

Post by DanMinto2644 »

HI,

Apologies for the delay in replying, it is working fine now and printing. Thank you very much for all your help.

Regards,

Dan :D
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