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repair error

Posted: Thu Apr 20, 2017 12:54 pm
by nys
I have been having trouble opening a file, and was finally able to get it to open and tried to repair it only to get an error message "Maple experienced an error trying to repair the file" The problem with the file was - click on file-Maple splash screen appears and freezes- would not open-the only way to remove the screen was to reboot the system (Windows 10) I have serval Maple files and so far this one is the only problem. I can open the file one time by clicking Maple icon - open file- click that file and it has opened, but it will not open by direct file clicking. I've tried to import & export once I have it opened but it has not worked. Any thoughts ?

Re: repair error

Posted: Fri Apr 21, 2017 9:07 am
by support
Could you please send this file to support@crystaloffice.com for analysis?
Thank you!