Can't open winlock to enter password

WinLock, WinLock Professional, and WinLock Remote Administrator
edbarr
Posts: 2
Joined: Tue Dec 20, 2005 10:40 pm
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Can't open winlock to enter password

Postby edbarr » Tue Dec 20, 2005 10:46 pm

I somehow have winlock in the system tray enabled BUT when I right click it, shutdown and open are grayed out. I tried the F11 key, ctrl F11 key and alt F11 key but I can't get it to show me where to enter my password to disable it.

Help please.
Thanks.

Ed Barr

Denis
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Joined: Thu Sep 22, 2005 10:43 am
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Postby Denis » Tue Dec 20, 2005 10:52 pm

Reboot your pc to fix the problem.

edbarr
Posts: 2
Joined: Tue Dec 20, 2005 10:40 pm
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Postby edbarr » Tue Dec 20, 2005 11:16 pm

Thanks. It worked but do you have any idea why it happened?

Denis
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Joined: Thu Sep 22, 2005 10:43 am
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Postby Denis » Wed Dec 21, 2005 12:52 am

I'll try to find the reason of this.

Roedy
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Joined: Tue Jan 11, 2011 1:43 pm
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Re: Can't open winlock to enter password

Postby Roedy » Tue Jan 11, 2011 1:56 pm

I've forget my winlock password.
Thanks.

support
Site Admin
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Joined: Tue Aug 31, 2004 8:59 am
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Re: Can't open winlock to enter password

Postby support » Tue Jan 11, 2011 4:07 pm

To recover your password, click WinLock tray icon and enter your license key in the password prompt. Be sure to enter the key EXACTLY as it appears in the message that you have received from us after you have purchased your license. This step is necessary to prevent unauthorized users from using the Password Recovery to disable the protection performed by WinLock.
If you have entered your license key correctly, the Password Recovery will send an e-mail with a password recovery data. We will recover your password and send it to the e-mail address that was given in the product purchase form.

Guest

Re: Can't open winlock to enter password

Postby Guest » Sat Jan 17, 2015 2:22 am

what is winlock tray?

support
Site Admin
Posts: 338
Joined: Tue Aug 31, 2004 8:59 am
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Re: Can't open winlock to enter password

Postby support » Sat Feb 14, 2015 8:43 am

Guest wrote:what is winlock tray?

WinLock tray icon is in the system tray near the clock.



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