At any time, you can write to firstname.lastname@example.org. We quickly respond to all questions submitted to this e-mail address in the order they are received. Messages are normally answered within 24 hours, excluding holidays. Customers, who have purchased a license will receive priority handling and a guaranteed response time.
Note: Make sure that your message contains a valid return address. In particular, be sure to remove the "anti-spamming" parts, if any, from your return address.
Please note that we provide customer support in English language. You may wish to use the Google Translate service to translate your messages to English before sending them to us.
We will be happy to assist you with all questions regarding our products and services. Please click here to submit your inquiries.
If you have any comments or questions regarding our software, first make sure that you are using the latest version.
Please e-mail to email@example.com if you encountered an error. In your mail please specify:
Phone: +7 499 72549-23 (premium support program only).
Share-It service of the Digital River company (payment-related issues only):
Customer Service USA (Language: English)
Customer Service Europe (Languages: German, English, French, Italian, Spanish, Portuguese)
If you are user of any Crystal Office Systems' product we
welcome you to our user forum, where
you can discuss our products and services
with other users.